kieva-fontenot@home.com

 

My duties consist of performing general clerical duties, gathering information for and generating daily, monthly and weekly reports, function as assistant to the Executive Director and the Director of Detention Services, act as liaison to two Court Service Units, type correspondence, maintain and ensure accuracy of data in the Juvenile Tracking System, monitor ages of juveniles in the facility, track daily population for juveniles in the facility in addition to juveniles placed in other facilities, create forms, provide relief for control room worker, keep track of juvenile’s court dates, process all outgoing mail, generating monthly bills to seven jurisdictions, create bills for the Commission, analyze incoming bills from all external facilities, schedule interviews, verify references, set up and maintain employee files. I have also acted as supervisor to three employees during a project in which we completed converted the old filing system to a new more effective system, in doing this I have also supervised the daily maintenance of all juvenile files.

My duties consisted of creating and maintaining several reports which track individual productivity, company wide productivity and customer retention, updating client lists, updating biographies, transcribing tapes dictated by the President of the company, acting as assistant to the Director of New Business Development, creating organizational and structural charts, creating numerous PowerPoint presentations, generating proposals, creating correspondence as requested, assembling and sending out marketing materials, setting up meetings, acting as company wide contact to schedule New Business Development Conference Room, maintaining employee database, maintaining consultant database, generating consultant contracts, maintaining office files, maintaining files on a server created for the New Business Development Department, set up to my specifications, and other duties as requested.

My immediate office duties consisted of creating proposals and RFP’,s acting as assistant to the Branch Manager, acting as a Liaison with the property management company and all vendors, manage budget and spending, maintaining and submitting all employees timecards on a weekly basis, maintaining files of all Dedicated and Data orders keyed, all new hire setups including requesting systems access, orientating all new hires with office procedures, acting as point of contact for all equipment issues including PCs, answering 800 line, handling all termination procedures as well as any other duties requested.

My duties to the Branch consisted of acting as immediate supervisor to 2 administrative assistants and 1 receptionist, creating brochures, flyers, etc. for distribution to customers, planning branch functions (i.e. holiday parties, unity events, etc.), creating various PowerPoint presentations, planning and marketing telemarketing blitzes, planning meetings, setting up audio and video conferences as well as any other duties requested.

My duties to the Northeast Region consisted of acting as assistant to the Regional Field Support Manager, creating and maintaining various spreadsheets that tracked the productivity of the Field Support Staff, providing all Field Support managers with weekly and monthly reports, compiling all monthly reports into a PowerPoint presentation to be presented to the Regional Vice President by the Regional Field Support Manager as well as any other duties requested.

1/1998 - 8/1998 Personal Touch Home Care Towson, MD

Receptionist/Administrative Assistant

My duties consisted of greeting people as they entered the agency, answering multi-line telephone, answering general information questions, screening visitors, typing memos, correspondence and reports, making appointments and informing staff members of meetings, maintaining files for the Administrator, receiving, sorting and distributing mail, maintaining Administrator’s schedule, creating and submitting check requests to the corporate office, processing incoming invoices, maintaining and submitting all employees timecards, act a Liaison to the Landlord, mediating questions to the Administrator, maintaining administrative items in the office (i.e. telephone extension listing on each phone, postage machine, sign-in sheets, Liaison with copier maintenance companies, updated office staff listings containing addresses, telephone number, birth dates, dates of hire, evaluation due dates, etc.), all HR duties for IEP Aides (one on one aides in the Baltimore School System) including prescreening, interviewing, verifying references, hiring, and placing in assignment, and other duties as requested.

On Call Coordinator

As On Call Coordinator I handled evening and weekend calls for service and emergencies, I managed field employees schedules, arranged case coverage when an assigned employee was absent or the case was new, checked 3 voicemail boxes on a set schedule, maintained a detailed log of all calls, reported daily to the lead coordinator.

I have excellent organizational, managerial and communication skills, I am proficient in all Microsoft Office 95, 98 and 2000 programs (Word, Access, Excel, PowerPoint, Outlook), I have attended and conducted training for Outlook, I am also proficient in Word Perfect 6.1 and Corel 7.0.