About Me My Resume Writing Samples Teaching Experience Contact Me

Résumé for Charles T. Rich

 
Education1992-1996  Mesa State College, Grand Junction, CO
Bachelors of the Arts in English, writing emphasis
Professional
Experience

2004-Present Defense Language Institute, Lackland AFB, TX
EFL/ESL Instructor

  • Planned, prepared, and coordinated instructional activities
  • Conducted EFL/ESL instruction for international and U.S. Students
  • Established learning environment conducive to adult EFL/ESLlearning
  • Participated in planning of special projects and in service training
  • Prepared Slovak Military students for the STANAG III test from January to May 2006

2002-2004 Delta Wireless Internet, Delta, CO
Manager

  • Coordinated installation and repair, solicited new customers, and provided technical support in house and to members
  • Doubled number of subscribers and company revenue in the first year
  • Created online management tools that allow the company to track work requests, monitor users, and fascilitate employee communication
  • Created and maintained the company website

2000-2002 Follett Software Company, McHenry, IL
Technical Writer

  • Responsible for creation of user manuals for library automation software
  • Designed online help files
  • Insured product design met customer needs and design specifications
  • Prepared product use cases
  • Cross trained as a product tester
  • Created test plans and frameworks
  • Provided feedback to product engineers
  • Regression tested products to insure compatibility with previous versions

1997-2000 S.E.L. Foreign Language Institute, Poun, Republic of Korea
EFL/ESL Instructor

  • Responsible for teaching English grammar and usage to children and adults
  • Prepared lesson plans for all classes
  • Delivered business English classes and materials to corporate and government clients
  • Initiated and maintained the school's Internet presence
  • Recruited teachers for schools in Korea and Japan

1992-1997  Rich Enterprises (Self Employed),  Grand Junction, CO
Computer Consultant

1997 Center for Independence, Grand Junction, CO
Automation Assistant

  • Worked with disable consumers to help them find technologies to suit their needs
  • Documented procedures for maintenance, training and design of equipment
  • Trained disabled individuals on the use of adaptive equipment including keyboards, speech synthesizers and software
  • Created documentation for users and service providers
  • Presented programs to consumers, service providers and community members

1992  Westcon Contact Lenses, Grand Junction, CO
Programmer

  • Assisted in automation of the factory by creating product databases, which allowed for tracking of the lenses from ordering to shipping

1990-1992  U.S. Army Foreign Materiel Intelligence Battalion, Aberdeen Proving Grounds, MD
Chief Automation Management Technician

  • Supervised the computer maintenance and training staff
  • Administered procurement and maintenance contracts for a variety of PC Computers and peripheral devices
  • Served as chief instructor for automation security and applications software
  • Advised staff on automated data processing security regulations and created procedures pertaining to daily operations and technical information

1989-1990  U.S. Army Intelligence Support Detachment, Yongsan, Republic of Korea
Training and Transportation Supervisor

1987-1989  U.S. Army Intelligence Center and School, Fort Huachuca, AZ
Computer Operator

  • Provided operations support, maintenance, and training for mainframe computers and associated systems
Related
Experience

Classroom Instruction
I currently teach English to International and U.S. Army personnel in the U.S. and abroad. Previously I taught English to children and adults in the Republic of Korea.

While in college I attended the Teacher's Education program, completing all but the last semester internship, though I did not seek licensure in the state of Colorado.

Throughout my career I have been called on to speak in front of or teach large groups, and very much enjoy doing so.

HTML Design / Web publishing
Over the past ten years I have designed and maintained a personal web page and various pages for employers, associates, and friends. I currently maintain several web sites, including this site. I currently maintain my own web server and you can find links to pages there and elsewhere on the front page of this site.

Security
Clearance
Held Secret and Top Secret clearances while in the military and hold a Secret clearance for my current job.
Awards Received
  • Decorated Desert Storm veteran.
  • Earned two Army Commendation Medals and two Army Achievement Medals during my six years in the military.
  • Placed third in the Mesa State College Literary Review in the miscellaneous category of writing in 1995.
  • Chosen for Who's Who in American Colleges and Universities for 1996, citing dedication to my writing, contributions within the department, and volunteer efforts with the disabled.
Specialized
Training
  • U.S. Army 74D - Computer Machine Operator, 1986, 90 days
  • U.S. Army Primary Leadership Development Course (PLDC) 1990, 30 days
Licenses/
Certificates
Licensed Amateur Radio Operator (HAM), Technician Class, 2004. KC0SNU
 

This résumé is intended to be viewed, rather than printed. If you would like a printable version of my resume, please e-mail me and specify the format you prefer so that I can provide you with a suitable copy.