Marco A. Parillo - Resume

POSITION

Project Manager, Application Management Services, IBM Global Services, Philadelphia, Pennsylvania.

EDUCATION AND CERTIFICATION

M.B.A., Quantitative Methods and Finance, Duke University, Fuqua School of Business. Graduated with highest honors.

B.A., Economics, The Johns Hopkins University.

EXPERIENCE SUMMARY

Mr. Parillo has been selected to work on internal projects, including:

Transitioning the Firm's SAP Global Training Centre into an ERP Global Training Centre;
Developing a stand-alone website in preparation for the separation and IPO of a $6B line of business; and
Developing a Firm-wide portal.

as well as consulting for numerous clients, in a variety of roles, including:

Leading technical teams on large engagements;
Selling, leading, billing and closing smaller engagements;
Performing financial and statistical analyses;
Performing systems definition, analysis, design, and development; and
EDP Auditing.

He has also been published, acknowledged, and quoted, and has spoken in numerous public forums.

His ideal engagement profile might be one of the following:

Analyzing business objectives, and creating e-business strategies, plans, and projects aligned with them.
Leading strategy, analysis, and macro design projects.
Leading smaller implementation projects or technology teams on larger implementation projects.

PROFESSIONAL AND BUSINESS HISTORY

IBM Global Services: Project Manager, 2003 to present.

PricewaterhouseCoopers LLP: Principal Consultant, 1998 to 2002.

Price Waterhouse: Senior Manager, 1992 to 1998; Manager, 1989 to 1992; Senior Consultant, 1986 to 1989; Consultant, 1984 to 1986.

Duke University, Fuqua School of Business: Programmer/Analyst, 1983 to 1984.

The Johns Hopkins University, School of Hygiene and Public Health: Programmer/Analyst, 1981 to 1982.

ACCOMPLISHMENTS

Broadened the scope of the Firm's SAP Global Training Centre to an ERP Global Training Centre by providing instruction in additional technologies, such as i2, Manugistics, Siebel, PeopleSoft, and Oracle Applications. Lined up internal sponsors, negotiated alliances with vendors, and ensured that training was delivered. Deepened the Firm's relationship with vendor alliance partners. Managed to multi-million dollar capital and operating budgets for items such as hardware, software, training materials, internal and external trainers, and participant travel expenses. Also managed Technical Staff responsible for 6 SMP Unix servers and over 200 PCs. Responsible for developing the Firm's first distance learning tool, a "Virtual University", providing ERP instruction via Internet based training and threaded discussions.

Managed the development of the new primary Internet web site for a major consultancy. In addition to managing the project, was primary reviewer of the strategy, scope, information architecture, and requirements. Produced deliverables including:

Project Charter, Work Plan, and Budget;
Communications Plan;
Content Management Tools Selection;
Security Requirements;
Software Bill of Materials;
Infrastructure Requirements;
Volume requirements;
Service level requirements for Operations and Support;
Plan for Operations and Support; and
RFP to Hosting Vendor.

Led the Project Office for the rollout of a portal for a major professional services firm. Produced the Project Charter and Definition. Approved all "Change Requests" which determined core functionality, applications, and content of the portal. Developed standards for issue logging and resolution, system change requests, and the process for entering requests into the Development Process. Some roles on sample client engagements include:

Assisted an Electric Utility develop two implementation plans. One was for an integrated Financial Information System; the other was for a Work Management Information System. A business case was presented, including an examination of the competitive environment contrasted with the current environment, the costs of doing nothing, and objectives and qualitative benefits. Several vendor products and implementation schedules were examined and costed. Quantitative benefits were compared to implementation costs and a payback calculation was made. Additionally, sample RFP guidelines, a vendor demonstration script, and vendor evaluation criteria were developed.
Assisted a major credit card issuer conduct an Information Systems Effectiveness Review. The review focused on Data Center Operations supporting retailer and cardholder processing. Roles and responsibilities, observations, issues, and recommendations for improvement were developed, documented, and presented to top management.
Assisted a major retailer in the development of a Strategic Information Systems Plan. The planning effort focused on core retailing operations and their applications support. Opportunities for improvement were developed, documented, and presented to top management.
Analyzed performance of a large data processing department's systems development efforts relative to budget and schedule.
Served as manager of the technical staff supporting a team of 85 developers on a three-tier client-server engagement. The technical team consisted of Sybase and DB2 DBAs, Workstation Configuration Technicians, Network Architects, AIX Performance Experts, Stress Testers, Imaging Experts, and PowerBuilder Experts. Tasks included the development and maintenance of workplans, quality review of the Data Model and Physical Database Design, Stress Test Design, Issue Identification and Resolution, Selection of reporting tools for ad hoc and canned reports, and ensuring that the Technical Team meets the needs of the Developers.
Acted as the Technical Manager to support a Financials Package implementation. Technical resources included DBAs, System Administrators, and CICS Systems Programmers. The Technical Support staff served over 100 Applications Developers enhancing and implementing the four major subsystems.
Researched the quality of a systems development effort to support expert witness testimony in a matter under litigation.
Developed a two-year, $20 million litigation support budget, and designed a project tracking system to monitor performance relative to budget.

PROFESSIONAL AND BUSINESS AFFILIATIONS

Passed the Certified Information Systems Auditor Examination administered by the EDP Auditors Association.

Speaker, 1992 Florida Government Technology Conference. Topic: Ensuring Quality in Database Management and Administration.

Speaker, 1998 Designing a Virtual Corporate University. Topic: Internet/Intranet Technical Architecture.

Speaker, 1998 Implementing & Managing A CORPORATE VIRTUAL UNIVERSITY. Topic: Internet/Intranet Technical Architecture.

Speaker, 1998 ASTD Technical Training Conference & Exposition. Topic: Internet/Intranet Technical Architecture.

Speaker, 1998 Learning Technology Conference & Expo - Fall 98. Topic: Employing Technology for Global Learning: The Price Waterhouse Virtual University.

Speaker, 1999 Training 99. Topic: Internet/Intranet Technical Architecture.

Speaker, 1999 Philadelphia Area New Media Association (PANMA). Topic: David vs. Goliath -- who'll win out in e-Business?

Published: Data Management Review, October 1995, "Client/Server Application Development Project Team".

Published: Data Management Review, September 1996, "Stress Testing the Client/Server Application".

Acknowledged: Enterprise-Wide Software Solutions: Integration Strategies and Practices, by Sergio Lozinsky, Addison-Wesley, 1998, ISBN: 0201309718.

Acknowledged: e-Business Readiness: A Customer-Focused Framework, by James Craig, Dawn Jutla, Mary O'Brien (Editor), Addison-Wesley, 2000, ISBN: 0201710064.

Cited: Universidade Virtual, Aulas de SAP na Web, by Jorge Nascimento Rodrigues.

Quoted: Computer Reseller News, in "E-Commerce: A Bright Spot For Sales Growth" by John Roberts.

Featured in: PhillyTech, June 2000.