Metasites & Bibliographies

BRINT.COM
Maintained by Dr Yogesh Malhotra, this knowledge portal is a must-visit site. A huge repository of links, articles, discussion groups.

Sveiby's Knowledge Management Library
One of the earliest propounders of KM/IC, Karl-Erik Sveiby's page. It contains his complete book, earlier writings, and contribution by many others.

Knowledge Management & Workflow
This site, maintained at INSEAD's server, is supposed to be a comprehensive assortment of links related to "Knowledge Management, Organizational Learning, Business Modeling, Workflow, Processes, etc." - Actually it is more than just that, and is a good place to start the search.

KM Resources
A very useful and huge resource page maintained by Fred Nickols, which contains lins to some of the most relevant articles on Knowledgement Management, Learning Organisations, Communities of Practices and Intellectual Capital.

ICASIT's Knowledge Management Articles
This is an extremely useful site, which provides links to a number of good articles on Knowledge Management from journals & magazine, net and other sites.

Univ of Technology (Sydney) Site on KM
An excellent page, which contains abstracts of papers, and links to online articles on Knowledge Management/ Learning Organisation. Links from this page also lead you to other pages which are equally useful. (contributed by Jaya Tripathi)

Knowledge On-line Links Page
Another resource page which will link you to some interesting sites on Knowledge Management and related topics.

Nick Bontis' "Official" Intellectual Capital Page
This is an extrmely useful site for those interested in IC/KM. It contains urls to some of the online articles, links to related magazines/ journals, tolls, links to sites, and conference information.

The Learning Organisation Home Page
Maintained by Kai Larsen, this page has an assortment of links to articles, summaries, archives. Some are good and make it worth the visit.

Gene Bellinger's Systems Thinking Site
Excellent site containing a number of insightful articles written by Bellinger on mental models, systems thinking, and their application to modelling and business/ management.

OECD Symposium Papers on Intellectual Capital
Papers, presentations and technical reports of the OECD Symposium on "Measuring and Reporting Intellectual Capital: Experience, Issues, and Prospects" (June 9-11, 1999, Amsterdam)

KAIST's KM Referenec Site
This site use to be maintained by Korean Advanced Instt of Science & Technology till 1998. It is a large repository of links to articles, papers, resource links, etc. Though many have become redundant, the site still offers value.

Succeeding in the Knowledge Economy: Management Insights
This site maintained by David Skyrme & Associates has short articles on topics including include the The Virtual Corporation, the Learning Organisation, Knowledge Management, Internet Commerce and many more.

I3 Update/Entovation
This is a culmulative index of a newsletter published by David Skyrme & Associates. Besides articles related to knowledge, learning and virtuality, one would also find interesting news items on this site.

Working Knowledge
A collection of some excellent links to KM resources (some of which are also reproduced on this page). Must visit it.

Denham Grey's Site
Denham Grey described it as the "largest collaborative KM repository on the Web"... quite likely he is right!!

IT Toolbox Knowledge Management
It is a good portal if you are interested in the IT focused KM. Contains search, links, articles, discussion group, etc.

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Journals & Magazines

CIO.COM
An online magazine for IT executives. Its archives contain some very interesting articles and cases on KM and Intellectual Capital.

Perspective on Business Innovation
Ernst & Young's online journal on management theory and practice. Each issue is devoted to one theme, e.g., Knowledge Management, e-commerce, etc.

Fast Company Archives
This online magazine for "The New Economy" contains some useful articles and case studies on topics such as Learning, The Digital Domain, New Logic of Competition, New ways of Working, Change, etc.

IBM's Think Magazine

Journal of Systemic Knowledge Management
This journal started and ended in January 1998 with one single issue. But the 10-15 articles available on this site are worth reading.

Knowledge Management Magazine
Useful resource for business intelligence and e-business. There are some interesting articles and cases in the past issues which are available online.

Business & Strategy
This is magazine is "sponsored" by Booz, Allen & Hamilton. An excellent collection of articles, cases, interviews, and research notes.

The McKinsey Quarterly

UNISYS Exec Mag
The archives have some excellent articls on IT, e-business and Knowledge Management.

Upside Today
This is more a technology magazine featuring current news and articles. Some of the articles in the archives are usefull.

Information Strategy Online
This is not exactly a KM, Learning or IC Resource, but an IT magazine. Moreover, except for the current issue, the archives can be accessed on subscription. But often one comes across articles of interest.

The Antidote
Each issue of this magazine deals with one topic. The magazine needs subscription, but some sample articles (from the current and previous issues) are available on the site.

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Corporate Sites & Case Studies

Dr Reddy's Laboratories Ltd
Visit this site to know how Dr Reddy's Lab does its "Intangible Accounting". This company puts numbers by calculating Calculated Intangible Value (CIV), Market Value Added (MVA), Brand Valuation (BV), Accounting of Human Resources (AHR), Economic Value Added (EVA), and Total Shareholders' Return (TSR).

ACASIT's Knowledge Management Case Studies
This is an excellent site with links to online KM case studies on companies such as Microsoft, HP, Caterpiller, British Petroleum, etc.

Knowledge Inc.'s Case Studies
Another site which contains useful case studies on KM - including companies such as HP, Sun Microsystems, E&Y, Chevron, etc.

Colloborative KM at St Lukes
An interesting case study how of St Luke, an advertising company, promoted greater knowledge sharing through facilitating collaboration. It highlights that success of knowledge sharing is as much a function of culture and politics as it is of technology. You can even calculate your company's potential success at knowledge sharing.

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Knowledge Management

A Theoretical Perspective on Knowledge Management
A good elementary article on KM by Anna Katrin Halldorsdottir. Useful to begin with.

Knowledge Management: Emerging Perspectives
A basic but useful article by Gene Bellinger, which describes the core concepts of Knowledge Management. Also contains a huge list of pretty useful links.

The Knowledge Organisation
A good and lucid article on Knowledge as an asset for the companies. Small caselets make it even more interesting reading.

Team Knowledge Management: A Computer Mediated Approach
This online paper describes use of IT to capture knowledge in teams.

Collaboration through Concept Maps
An online article by Brian R Gaines and Mildred L G Shaw, which describes how concept maps - a natural alternative to communication of knowledge - can be used to design groupware.

Known Evils: Common Pitfalls of Knowledge Management
Tom Davenport's article in CIO on the Seven Deadly Syndromes of Knowledge Management which companies repeat and repent.

Principles of Knowledge Management
Davenport's online article on Ten Principles of KM. A must-read text, which also contains a short case on Knowledge Management at HP.

12 Principles of Knowledge Management
Verna Allee's 12 "delightful" principles of KM which highlight the need to look at knowledge not as commodity, but as a living evolving entity - very relevant if one doesn't want to fall into the mechanical approach to KM.

Looking through the Knowledge Glass
An exerpt from Wendi Bukowitz and Ruth William's The Knowledge Management Fieldbook

Using KM and e-Learning for Strategic Change
Very usefule article which describes the necessity of Change Management in implementing KM.

Network Nirvana: Managing Knowledge in Postmodern Organisation
Harry Scarbrough's article which focuses on networks - both social and IT-based - as an important ingredient in the exploitation of knowledge.

Paul Strasmann's Page
This page contains links to articles by Strassmann on Knowledge Management and other topics.

Verna Allee's Page
The page contains links to many of Verna Allee's online articles on KM, Learning, New Economy, etc.

CIO's Data Warehouse Research Centre
This page provides links to many articles, cases, books, etc. on KM.

CIO's Knowledge Management Research Centre
This page contains a listing of articles on KM published in CIO. Good collection at a single source.

Knowledge Worker of the Future
A powerpoint presentation by Edgar Schein on the characteristics of the Knowledge Worker. Each slide is given along with the notes/comments by Schein. Though, made for the army, it is still an interesting presentation.

People are the Company
John Seely Brown's article about how Xerox captured knowledge by creating Communities of Practice. An excellent case study written by the person who had the first-hand involvement in the process.

Communities of Practice Home Page
Articles on CoP by Fred Nickols which include types of CoPs, Definitions, a kit for starting/sponsoring CoPs, roles in CoPs, etc.

CoP Page at Knowledge Garden
This is a useful site which, besides a comprehensive article on CoPs by Etienne Wenger, also contains links to definitions, list of issues (and excerpts to elaborate these issues), etc.

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Learning Organisations

Learning Organisation
A very good article on Learning Organisation by Kai Larsen et al, describing complete framework of Peter Senge.

Gerald Blair's Learning Organisation Page
This is a very elementary but comprehensive page on Learning Organisations. Very useful if you have no idea what this term is all about.

Knowlege, Learning & Performance Framework
This is an excerpt from Verna Allee's book "The Knowledge Evolution: Expanding Organisational Intelligence". Elementary but good - specially the framework.

Learning, Change and Organisations
A very interesting and ecclectical online text on... well "learning, change and organisations."

Mental Models
Complete transcript of Peter Senge's article on Mental Models which was published in Planning Review (1992)

Three Cultures of Management: The Key to Organizational Learning in the 21st Century
Edgar Schein's online article which describes how the subcultures of the"occupational communities" can help or hinder with organisational learning

Mithya Instt for Learning and Knowledge Architecture
The official site of Prasad Kaipa's institute, contains links to articles by kaipa and his assoicites.

SOL's Online Publications
This page by Society for Organiational Learning provides links to many good articles by well known authors, such as Edgar Schein, de Geus, George Roth, etc.

Systems Thinking Practice
This model developed by Centre for Future Research, St Gallen, shows the links among different areas of study such as learning organisation, modeling, cybernatics, evolutionary theory, future research, etc.

How to Find "Structure"
One of the keys to systms thinking is finding the structure in an array of events. This article by Richard Karash shows, how it can be done.

Creating a Learning History
An excellent article by George Roth, which describes why Learning History may be a better way of assessing organisation's learning, as well how it can be done.

(Un)learning about Jobs & Work
My article which was published in the Business Today's Trimillenium Issue. I mean... why not?

Learning to Unlearn
An online qualitative study by Prof Petruska Clarkson which was presented in LSE's Strategy & Complexity Seminar in 1998. The paper examines the reasons why the skills and attitudes of 'unlearning' are likely to prove to be of more value in the future than traditional notions of learning.

Smart enough to Unlearn
Learning presupposes that unlearning has occurred. Mostly it doesn't. In this Fast Company article 12 experts describe their own "unlearning" experiences. Interesting reading

Unlearning Ineffective or Obsolete Technologies
William Starbuck's article which was published in the International Journal of Technology Management, 1996, 11: 725-737. This paper describes eight viewpoints which can help people unlearn.

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Intellectual Capital

IntellectualCapital.org
If you have never heard the term Intellectual Capital, and want to know what it is all about, this is the site to start from. take their "tour" or browse through the site to understand the basics of the concept.

A Taxonomy of IC & Method of Measuring it
Brooking, A. and Motta, E. (1996). A Taxonomy of Intellectual Capital and a Methodology for Auditing It. 17th Annual National Business Conference, McMaster University, Hamilton, Ontario, Canada, January 24-26, 1996.

Intellectual Capital Accounting
This is an online book, which discusses the IC accounting systems of 10 compaies (including Skandia, ABB, WM Data, etc.). Note: click on "frem" to move to next page.

Performance Measures for the New Economy
Complete 1993 report of the Ontario Technology Fund Task Force which developed a review report of accounting practices for the New Economy. Proposes new accounting model to take care of knowledge-based businesses.

The Economics & Politics of Information Management
Paul Strassman's article on measuring the productivity of Information Management. Very useful since most KM programmes heavily rely on IT (and often assume that investments in IT infrastructure would automatically create value).

The value of Knowledge Capital
Another of Strassmann's articles, which not only describes why knowledge capital should be measured, but also how it can be done.

Intellectual Capital Management Self-Assessment Guide
This is an interesting page, maintained by the Canadian Performance Reporting Initiative. It provides an online form to assess the IC for one's company/ organisation.

Measures That Matter
An E&Y study of non-financial measures which put value on the intangibles of the organisation. This study based on survey of research analysts and investors identifies a group of measures which have demonstrated impact on share valuation. Downloadable pdf file.

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