Which are better, CDs (digital compact disc) or LPs (long-playing record)

            Jazz pianist Keith Jarrett complained "CDs lose the subtlety where expression lies".
            Musician Neil Young lamented "digital was a disaster" and stated that digital music was "an insult to the brain and
            heart and feelings".

            CD technology is now being supplanted by newer digital video disc (DVD) technology, with up to 17 times the
            storage capacity of the CD, improved video capability, and better quality audio as well as MP3 and other digital
            technologies.

            What is clear is that the meaning of quality varies drastically from person to person. It is left to each of us to
            decide. What do we like best.

            What is Quality

            David Gavin found that most definition of quality were either transcendent, product-based, manufacturing-based,
            user-based or value-based.

            Global Quality and International Quality Awards

1. The American Way - Malcolm Baldrige National Award
2. The Japanese Way - Deming Prize
3. The European Way - European Quality Award & ISO (Organisation for International Standards of Lausanne,
   Switzerland), The Greek word isos means equal, 9000 certification.

ISO9000 Quality Standard

ISO900 is an internationally recognized standard of quality, and includes guidelines to accomplish the ISO9000 quality standard. Organizations can be optionally audited to earn ISO9000 certification.

Categories of information include
Various Perspectives
Related Library Links
On-Line Discussion Groups

Various Perspectives
ISO 9000 Translated into Plain English
ISO 9000/QS-9000/ISO 14000 Support Group Home Page
ISO homepage, English, with graphics
ISO9000 and Organisational Culture
Welcome to ISO Easy!
WinEasy AB - Error 404
FAQ-ISO9000
iSO-Pro : Management Responsibility for Quality Policy
Why ISO 9000? Benefits for your company
Quality and ISO9000 Standards of Excellence
ISO9000 Support Group

Related Library Links
Benchmarking
Continuous Improvement
Controlling / Coordinating the Implementation of Plans
Creativity and Innovation
Customer Satisfaction
Customer Service
Failure Mode and Effects Analysis
General Information About Quality
Marketing (research, pricing, competitor analysis, etc.)
Operations Management
Organizational Change
Organizing Resources to Implement Various Plans
Performance Improvement Programs (various programs and movements)
Performance Management (organizations, processes, employees, etc.)
Product Selection and Development
Project Planning
Program Management
Research Methods (Basic Business)
Systems Thinking
Total Quality Improvement