Elizabeth T. Reiner

 

E-MAIL:odinseye3@yahoo.com

 

 

SKILLS

  • SGML, HTML, XML, OmniMark (January 2002), PERL (January 2002), Windows95/97/NT, MS Works, MS Word97/98, ClarisWorks 4.0, Internet, typing, data entry, e-mail, phones

EDUCATION

BA, English, May 2000
Rutgers University, Rutgers College, New Brunswick, New Jersey

  • Double Minor: History & Art History
  • GPA 3.2

Lakeland Regional High School, Wanaque, New Jersey
June 1996

  • Top 25% of a class of 273
  • Coursework included: Advanced Placement English (offered to Seniors only), 2 Foreign Languages (3 years of Spanish, 2 years of Latin), 2 years of AP United States History and "Crosscurrents in the Arts" (a history of Western culture)

HONORS/AWARDS

  • Member "Hurricane Floyd" Information Support Team, Campus Information Services (September 16 & 17, 1999)
  • "Stellar Service Award", Campus Information Services (July, 1999)
  • Dean’s List (Fall 1997)

ACTIVITIES

Rutgers University Voorhees Choir

  • "Web-Mistress", 1999-'00 school year
  • "Web-Mistress", 1998-'99 school year
  • Historian/Alumnae Chair, 1998-'99 school year
  • Section Leader, 1997-’98 school year

EXPERIENCE

  • Publishing Operations Specialist, Matthew Bender & Company (March 2001 - present)

    * Prepare author manuscripts for publication, using internal programs and SGML coding
    * Troubleshoot sub-routines coded in output 'interpreters'
    * Interpret output errors using SGML document-type-definitions (DTD's)
  • Student Employee (various titles), Campus Information Services (November 1997-September 2000)

    *Assist customers with using the online rental listings
    *Enter new rental listings into databases

    • *Record weekly radio casts for low-band informational AM radio service in the New Brunswick/Piscataway area
    *Update online informational databases
    *Train other student-workers to collect information used in updates
    *Update in-house resources for office use
    *Maintain an archive of useful, paper information
    *Write and revise driving directions to campus buildings, both online at the Rutgers website and in CIS's database
    *Lead weekly historical tour of campus areas
    *Train new guides
    *Revise tour script and training resources
    *Respond to e-mails containing questions about Rutgers University
    *Create template responses to frequently asked questions
    *Answer telephone inquiries about Rutgers University
    *Train newly-hired employees in the use of the office resources to best help the callers
    *Transmit information about the Undergraduate Admissions process, tours and student life to prospective and newly-admitted students and their families
    *Serve as part of a resource team during emergencies
  • Student Assistant – Microforms/Current Periodicals, Alexander Library, New Brunswick (September '96 - May '97)

    *File microfilm, microfiche, newspapers and journals
    *Assist patrons in using the online catalogs
    *Assist in projects involving cataloging and checking new library resources

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Last update: Sunday, January 30, 2000.

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