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A "Learning Organization" is one in
which people at all levels, individually and collectively, are continually
increasing their capacity to produce results they really care about.
The Learning Organization is an ideal, a
vision. Various organizations or parts of organizations achieve this in varying
degree. It is Introduced as a concept by Peter Senge in "The Fifth
Discipline," models of learning organizations are inextricably linked to
modern communication technologies, the rapid pace of change, increased
competition, and the shortage of skilled workers in many industries.
Indicators
of a Learning Organization
- Knowledge is shared willingly and routinely
across departments and divisions.
- Employees at all levels of the organization
are expected to increase their knowledge as well as their skills in support
of organizational goals.
- Employees at all levels of the organization
are encouraged to engage in spontaneous learning opportunities among and
between peers.
- New employees and teams are brought "up
to speed" effectively and efficiently.
- Work units routinely hold a "post
mortem," debriefing session, or discussion to share and document
lessons learned after completing a project or experiencing a significant and
unexpected change in plans.
- Historical information that lends strategic
strength and advantage to the organization is easy to access, use, and
understand.
- Performance reviews focus on ways to
improve organizational effectiveness rather than giving employees a "grade."
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