Due to the automatic formatting capabilities of the Hyper Text Markup Language (HTML) and the fact that I am not yet an absolute wizard when it comes to HTML programming, I am not able to present my resume in the same format as the hardcopy document I normally submit to a potential employer. Instead, I have chosen a completely different format which, I hope, will convey all of the necessary information to the reader. I may, at a later date, provide a link on this page to download my resume in a suitably formatted file. In the meantime you are welcome to submit requests for resumes to me via e-mail.
Objective
To secure a position as a key member of a progressive information services organization providing technical support to end users of Novell Netware local area networks and/or internet-based services.
Qualifications
Employment History - Summary
| Local Area Network Administrator | First Data Solutions | Omaha, NE | 1996 - Present |
| Distributed Systems Analyst II | First Data Card Services | Omaha, NE | 1994 - 1996 |
| Computer Specialist | Fluid Components Intl | San Marcos, CA | 1992 - 1994 |
| Computer Support Analyst | Poway Unified School District | San Diego, CA | 1992 |
| Senior Support Technician | Micro Interface Corp | Vista, CA | 1990 - 1991 |
| Programmer Analyst | Technology Development Corp | San Diego, CA | 1989 - 1990 |
| Engineering Technician II/ATE Programmer | Gould Inc. - Computer Systems Division | San Diego, CA | 1987 - 1989 |
| Test Analyst I | National Cash Register Corp - Engineering & Manufacturing Division | San Diego, CA | 1983 - 1987 |
| Programmer Technician I | National Cash Register Corp - Engineering & Manufacturing Division | San Diego, CA | 1979 - 1983 |
| Electronics Technician | National Cash Register Corp - Engineering & Manufacturing Division | San Diego, CA | 1977 - 1979 |
Employment History - Detail
Local Area Network Administrator @First Data Solutions, Omaha, NE (1996 - Present)
Administer Novell Netware local area networks. Install, upgrade and maintain network fileservers, workstations,
printers and 10/100 Base-T, ethernet switches and hubs. Provide Windows 95 desktop support to end users.
Provide telephone technical support to the U$A Value Exchange client banks to resolve software installation
and configuration issues including Windows 95 dial-up networking connectivity. Administer network backups
to insure data integrity and provide for disaster recovery.
Distributed Systems Analyst II @First Data Card Services, Omaha, NE (1994 - 1996)
Administered Novell Netware local area networks. Installed, upgraded and maintained network fileservers,
workstations, printers and OS/2 SNA gateways on IBM 16Mb token ring networks. Performed regularly
scheduled maintenance operations on multiple Lotus cc:Mail electronic mail post offices. Coordinated
and managed the configuration and rollout of over 400 OS/2 workstations. Provided OS/2 and
Windows 3.1 desktop and Novell network support to over 800 users at multiple Omaha locations.
Computer Specialist @Fluid Components International, San Marcos, CA (1992 - 1994)
Administered all corporate Novell Netware local area networks. Installed, upgraded and maintained network
fileservers, workstations, printers, modems, faxes, ethernet cabling systems and related computer resources.
Provided corporate-wide technical support to 125 end users.
Computer Support Specialist @Poway Unified School District, Poway, CA (1992)
Provided district-wide, on-site, technical support for more than 100 Novell Netware local area networks.
Installed, upgraded and maintained network fileservers, workstations and printers. Resolved hardware
and software problems reported by end users.
Senior Support Technician @Micro Interface Corporartion, Vista, CA (1990 - 1991)
Built, installed and repaired Novell Netware local area networks and IBM-compatible PCs. Provided
telephone and on-site hardware and software customer support. Provided over-the-counter service to
walk-in customers.
Programmer Analyst @Technology Development Corporation, San Diego, CA (1989 - 1990)
Developed functional and in-circuit tests for digital circuit boards in a VAX/VMS environment using
Teradyne's LASAR 6.3 logic simulation software tools. Debugged and implemented test programs on
Hewlett Packards's HP3065HX board test system using BT-BASIC software tools. Administered a
Hewlett Packard HP1000 mini-computer. Provided support to users of a Novell Netware 286 - based
local area network.
Engineering Technician/ATE Programmer @Gould Inc. - Computer Systems Division, San Diego, CA (1987 - 1989)
Wrote functional and critical path tests for Motorola 2500 series ASICs. Wrote functional and in-circuit
tests for digital circuit boards from Gould's NP family of Cray-compatible, mini-supercomputers. Developed
the tests in a UNIX environment utilizing Gould's proprietary computer-automated engineering (CAE) tools.
Developed functional and in-circuit tests in a VAX/VMS environment utilizing Teradyne's LASAR logic
simulation software tools. Debugged and implemented the tests on a Teradyne L280 functional/in-circuit tester.
Test Analyst I @NCR - Engineering & Manufacturing Division, San Diego, CA (1983 - 1987)
Wrote functional tests for digital circuit boards from NCR's Criterion 8000 Series mainframe computer systems.
Developed the tests utilizing NCR's proprietary logic simulation software tools. Debugged and implemented
the tests on NCR's proprietary test vehicles. Developed and implemented functional tests for computer
memory modules on Micro Control's M10 and M12 board test systems.
Programmer Technician I @NCR - Engineering & Manufacturing Division, San Diego, CA (1979 - 1983)
Developed software tools in NEATVS Assembly language. Used the tools to collect and analyze data
pertaining to the performance of the firmware for the NCR Criterion 8000 Series mainframe computer system.
Electronics Technician @NCR - Engineering & Manufacturing Division, San Diego, CA (1977 - 1979)
Troubleshot printed circuit boards to component level on NCR's proprietary functional test vehicles using
logic probes, digital multi-meters and oscilloscopes.
Military Service (1974 - 1977)
AN/TTC-25 Automatic Telephone Central Office (ATCO) Repairman @Fort Bragg, NC (1975 - 1977)
Installed, operated and maintained the AN/TTC-25 ATCO and associated telecommunications equipment.
Vietnam-Era Veteran. Secret Clearance. Honorable Discharge.
Education
University of California Extension, San Diego, CA (1988)
Completed the "C Programming" course.
Palomar Junior College, San Marcos, CA (1978 - 1981)
Completed 63 units towards an A.S. degree in Computer Science.
Languages: FORTRAN, COBOL, IBM 360 Assembler, Z80 Assembler.
U.S. Army Signal School, Fort Gordon, Georgia (1975)
Completed the AN/TTC-25 ATCO and AN/TTC-38 ATCO Repair courses.
U.S. Army Signal School, Fort Monmouth, New Jersey (1974 - 1975)
Completed the Basic Electronics Theory course.