KH
CONSULTING SERVICES and WORKSHOPS


CONSULTING SERVICESWORKSHOPS
General Management Management/Leadership Skills
Project Management Project Management Skills
Process Improvement Process Improvement
Quality Systems Quality System (ISO9000) Systems



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GENERAL MANAGEMENT

Years of engineering management have provided me with the skills necessary to provide effective management consulting. Services may be short or long term in duration ranging from development of a new department, re-engineering, improvement or staffing of current groups. I am able to provide support in the following areas:

  1. General
  2. Staffing
  3. Mentoring

Management Training

The Management Leadership Skills workshop will provide the participant with proven methods and tools to effectively manage/lead a group. Participants will learn the basic skills of management including the role and responsibility of a manager. Some of the management skills presented are time management, delegation (enpowerment), staff development and project planning. In addition to management skills, the participant will learn the leadership skills needed in today's environment including how to communicate with and motivate the knowledge worker.

Workshop duration is usually eighteen hours and can be tailored to the clients scheduling needs.Return to Top

PROJECT MANAGEMENT

In addition to general management, my experience includes many years of project management. Having managed both large and small projects in the computer engineering field, I can provide your firm with either short or long term project support. Project management experience includes both computer hardware and software on large data acquisition systems, portable PC peripherals, portable terminals/PCs, banking systems and many others. My experience in team building and management provide me with the skills to organize and lead a project team to success.

Project Management Training

The Project Management Training workshop will provide the participant with proven methods and tools to effectively define, plan and manage a project. Participants will learn the basic skills of project planning and management including the role of the project manager. The workshop will include an introduction to the use of a computer based project planning and tracking tool, with hands-on lab work. Some of the methods and tools presented include: how to develop a work breakdown structure (WBS), schedule and cost estimating, developing a Gantt and PERT chart and various project tracking techniques.

Workshop duration is usually twelve hours and can be tailored to the clients scheduling needs. Client provides the PC and project software for an in-house presentation. This workshop is available as a public offering in north central Illinois. Please e-mail for schedule and location.Return to Top

PROCESS IMPROVEMENT

Facilitation

If your firm needs to improve productivity and or quality, a proven method is to implement process improvement techniques. Generally the best method of improving processes is to form a process improvement team with the people who are presently performing the work and an experienced facilitator to analyze and improve the process. With six years of leading a professional facilitator team at a large peripheral manufacturer, I can provide your firm with the leadership to:

Process Improvement Training

The Process Improvement Workshop will provide the participant with proven methods and tools to identify a process problem, analyze the process and identify process improvements. Participants will learn how to map a process, identify process metrics, apply analysis tools and implement changes. Some of the tools the participant will learn through hands-on exercises are brainstorming affinity diagramming, process flowcharting and mapping, process metric identification, charting and graphing (intro to SPC), cause and effect diagramming, effort/impact analysis, and process improvement team development.

Workshop duration is usually eighteen hours and can be tailored to the clients scheduling needs. This workshop is available as a public offering in north central Illinois. Please e-mail for schedule and location.Return to Top

QUALITY SYSTEMS

ISO 9000 Consulting

Implementing a Quality System based on ISO 9000 can be relativity easy and will provide your firm with documented processes recognized world wide. If your processes are currently documented, you need only develop the Quality Systems Manual and make necessary (usually minor changes) to the current documents. If your processes are not currently fully documented, a proven method is to form documentation teams with experienced facilitation.

As a certified lead auditor and experienced in the implementation of ISO 9000 Quality Systems I can provide your firm with the leadership to effectively and efficiently develop your ISO 9000 Quality System.

ISO 9000 Training

The ISO 9000 workshop provides the participant with a detailed description of the twenty elements of the standard. Additionally, the workshop outlines the most efficient methods of documenting processes including policies, procedures and work instructions. Participants will be shown how to plan and manage the documentation process.

Workshop duration is usually eight hours and can be tailored to the client's scheduling needs.Return to Top