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Business Environments
A business process is the way value is provided to the
customer. Customers begin as explorers or adventurers in a new
market. The uniqueness (offering a competitive advantage) or the
novelty of being first allows the market to dictate a higher
price with moderate expectations on the part of the customer.
However, as the customers mature in the market, the expectations
go up and with increasing competition, the price goes down. This
places a different environment on all process contributors.
There are three distinct business environments that will be
discussed here. The first is the entrepreneur environment. The
second will be the mature environment. The last is the compliance
environment. Depending on the product or services, markets may
experience one, two, or all three of these environment with some
degree of overlap.
Key Benefits
Culture is tuned to support economic
conditions.
Metrics and rewards are applied to obtained
desired results.
Career opportunities are identified to
manage resources.
Capabilities
The capabilities needed for achieving these benefits are:
- Personal Self-Assessment and Technical Planning
Development
- The individual contributor needs to have the ability to
gain immediate feedback concerning current and future
skills. The Business Environment will indicate whether
the expertise is need in depth or in breadth. An
entrepreneur environment may be best serviced by growing
the breadth of evolving technologies. The mature
environment may be needing a more concentration in
stabilizing and enhancing a technology field.
- Alignment of Rewards and Activities with Business
Values
- Alignment of rewards and business value is sometime
difficult to achieve. It is the answer to the question,
"How does my contribution add to the companies
bottom line?"
- Assessment of Duration or the Rate of Change of
the Culture
- It is critical to understand the duration and
contribution level of current influence factors in the
current value web or chain. This will change with time,
economic conditions, technology life cycle, or skill
availability.
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