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Message
from the Network Manager

Network Demographics:
who's signed up so far?

Opportunities for
member contributions
to this network

Case Manager
certification options

The Occupational Therapy
listserve

Submitting items
to this newsletter

List of
Case Management publications

Member
Profile

Membership list

Message from the Network Manager

Greetings, everyone! This is the first issue of an occasional newsletter I'll be sending to everyone who's signed up for the informal network. So far, we are a tiny group; but hopefully the word of our existence will spread and more of our colleagues will join us. We are an eclectic bunch: some of us have several years of case management experience under our belts; others are just beginning to provide case management in an "official" capacity; and a few have joined us because they are exploring options for changing the ways they apply their OT skills and experience. At this time, I am not limiting participation in our network to OTs with specific case management credentials, or even to OTs whose job responsibilities are specifically identified as case management. If the network ever gets big enough to make such distinctions necessary, we will probably have the "critical mass" necessary to form an official Special Interest Group (SIG) under AOTA.

I put "official" in quotes because I believe there are a lot of "clinical" OTs out there who are providing a form of case management services to their clients without recognition or reimbursement. They see these "extra" services (often provided on their own time) as simply part of their vision for comprehensive OT services that include attention to what Kielhofner's Model of Human Occupation (MOHO) terms "environmental" aspects of a person's occupational performance continuum. A lengthy discussion on the occupational therapy listserve in early '96 indicated that U.S. OTs who are providing "environmental" services during their salaried hours face censure from management because their "productivity" (i.e., their billable hours) is not up to snuff. The Canadian OTs involved in the discussion were mystified because under the Canadian health care system, their professional time is divided into "direct" (i.e., personal interaction with clients), "indirect" (i.e., time spent on issues affecting the client, but not in the client's presence) and "non-client" time (e.g., paid breaks, Department and Program meetings that do not discuss specific clients, personal time off and, in some situations, travel time to engage in indirect services.

Thus, I got the idea for this network, as a mechanism not only for identifying OTs who have made the transition into Case Management, but also to promote the "lost" aspect of OT holistic practice in hopes that we on this network will be able to remind our more traditional colleagues that "case management" is a part of traditional practice.

This Network will be what we all make of it; therefore, I am relying on you all to send me things to put in the newsletter to benefit us all. Please make sure to read the section on Submitting items to this newsletter for initial ideas on what to send; but don't be shy if your idea for a contribution isn't on the list.

Network Demographics

As of April 4, 1997, 24 people have signed onto the network. Some have provided only email addresses, which limits their accessibility to network members who aren't "wired" yet. A few of you also neglected to include your zip codes.

Not everyone has specified to me whether I have permission to release his/her name and contact info. to people not signed up with the network. Since I am not running a mailing list service, I will count the "no comments" as a denial of permission of access by anyone not on the list. I don't anticipate being asked by "outsiders" for your contact info.; but it pays to prepare for contingencies.

Also, due to the controversy about NBCOT, I am no longer requesting certification numbers, and have deleted those that were provided to me.

Several of you left the "specialties" question blank. I asked for that info. in order to help us all know who would be the best person to brainstorm with if we're seeking info. or support.

How You Can Enhance This Network

I invite each of you to:

Case Manager certification options

"Case Management" is a term used somewhat generically to describe a variety of services requiring a variety of expertise. There have been complaints by certification candidates that existing examinations are unfairly weighted to specific practice settings. Six types of credentials are *described briefly below. For more details, contact the addresses at the end of each description.

Continuity of care certification - advanced (A-CCC)

:
Test covers continuity of care process, health care delivery systems, professional issues, standards, reimbursement and legal issues and clinical issues. Open to multiple disciplines, including therapists. Contact:

National Board for Certification in Continuity of Care
7313 Southview Ct.
Fairfax Station, VA 22039
(860) 586-7525

Certified Professional in Health Care Quality (CPHQ)

:
Test covers two main categories: management/leadership activites and continuum of care. Open to anyone with at least a Bachelor's degree, plus minimum of 4160 hours' experience in health care quality management, utilization management or risk management activities in the last 5 yrs. by date of exam. Contact:

Healthcare Quality Certification Board of NAHQ
PO Box 1880
San Gabriel, CA 91778
(818) 286-8074
Fax: (818) 286-9415

Certified Registered Rehab. Nurse (CRRN)

 
Test covers rehab. and rehab. nursing models and theories, functional health patterns, rehab. team members and community re-entry, and legislative/legal issues. Open only to nurses with current unrestricted RN license and specific experience. Contact:

Rehab. Nursing Certification Board
4700 W. Lake Ave.
Glenview, IL 60025-1485
(800) 229-7530

Care Manager, Certified (CMC)

 
Test covers five major domains, or categories: assessment, establishing goals and a plan of care, coordinating and linking formal and informal resources to meet goals and implement plan of care, managing and monitoring ongoing provision and need for care, and legal and ethical issues. Open to Bachelor's level professionals with 4 yrs. of paid full-time experience with clients in fields such as social work, nursing, mental health, counseling or care management, 2 yrs of which much be supervised (50 hrs/yr) paid, full-time care management experience. Contact:

National Academy of Certified Care Managers
3389 Sheridan St. #170
Hollywood, FL 33021
(800) 962-2260

Certified Case Manager (CCM)

 
: Eligibility criteria: minimum educational requirement of post-secondary progarm in a field that promotes the physical, psychosocial or vocational well-being of the persons served; plus license or certification (by examination) in area of specialization; and ability to practice without supervision and to perform all six essential activities of case management, including assessment, planning, coordination, implementation, monitoring and evaluation. Test covers the five domains described in eligibility criteria, which include coordination and service delivery, physical and psychological factors, benefit systems and cost benefit analysis, case management concepts, and community resources. Contact:

Commission for Case Manager Certification
1985 Rohlwing Rd. #D
Rolling Meadows, IL 60008
(847) 818-0292
fax: (847) 394-2172

Certified Disabiity Management Specialist (CDMS)
[formerly Certified Insurance Rehab. Specialist - CIRS):

 

Eligibility criteria: Bachelor's degree w/ a major in rehab....plus minimum of 36 months of acceptable full-time employment or its equivalent providing direct services to individuals with disabilities receiving benefits from a disability compensation system.** Test covers job placement and vocational assessment, case management and human disabilities, rehab. services and care, disability legislation and forensic rehab. Contact:

Certification of Disability Management Specialists Commission
1835 Rohlwing Rd. #E
Rolling Meadows, IL 60008
(847) 394-2106
Fax: (847) 394-2172

*descriptions from Case Management Advisor (1997) 8(1) p. 3-4

**The issue of "acceptable employment experience" is trickier than it looks. CDMSC rejected the job experience of an OTR who'd provided hand therapy services in a clinic to work. comp. claimants; but accepted her job as an OTR in a work hardening clinic. If you understand the distinction, send me an explanation and I'll publish it in a future newsletter.

The Occupational Therapy listserve

The OT listserve ("occup-ther") is an Internet discussion group open to all OTs (but not to OT students) with email accounts. There are currently more than 400 OTs from 20 countries who subscribe to this listserve. Discussion topics range from "what is OT?" to requests for specific information or ideas for intervention. The volume of email you get from being on this listserve ranges from 5-40 items per day; so it can be time-consuming. However, participants try to describe the content of their postings in the subject line so topics of no interest to individuals can be deleted without reading them.

To subscribe, put in the "to" space of your emailer:

mailserv@ac.dal.ca

Leave the "subject" line blank. In the message space, put:

subscribe occup-ther

You will receive an automated response. If you have difficulties with this subscription method, you can send your request to the list manager, Barbara O'Shea:

BOSHEA@is.dal.ca

I've found this listserve to be a wonderful form of continuing education; and I highly recommend it to you.

Submitting items to this newsletter

Please send me your contributions on disk, with a hard copy to illustrate your formatting. I use Word for Windows 6.0; so if you use a different word processing program, please provide a version in ASCII (.txt) format as well as in your own word processor format, in case I can't convert it. For those of you who don't use a word processor, please type it. I can scan it into my computer, but converting it to text is time consuming, so receiving a disk is infinitely preferable.

If you want to email me the content, that's fine - you can either attach it to your email as Word for Windows 6.0 document, or as an ASCII document; or just have it as the body of the email (depending on how long it is). However, please fax or mail me a copy to illustrate your format if it matters to you; otherwise you'll be at my stylistic mercy (and I don't have Desktop Publishing capabilities).

The same instructions apply if you'd like me to post your contribution on my webspace.

List of Case Management publications

  • Continuing Care
  • Case Review
  • Journal of Care Management
  • The Case Manager
  • Member Profile

    I, the editor, have the pleasure of introducing you all to our South African colleague, Morag Cave. Morag found the call for members of this network on my webpage. I hope you will all agree with me that perspectives from OTs practicing outside the U.S. are welcome, and likely to make us think more creatively about our own frustrations.

    Morag completed her OT training in the United Kingdom and spent the first 4 years of her OT career there. She worked primarily with people who had neurological disorders, including neuropsychiatric ailments such as organic brain syndrome, Alzheimer's and cerebral lupus. During her years in Britain, Morag also worked with people receiving treatment through the orthopedic, surgery, rheumatology and geriatric medicine departments of her facility, and developed what has become her abiding interest in community-based OT services.

    Morag has been practicing in Johannesburg, South Africa since 1982, continuing to specialize in neurological disorders and community-based service. In 1992, she became the Rehabilitation Coordinator for a hospital unit - the first of its kind in the private sector - which specializes in disorders of the nervous and/or skeletal system. Morag has been in private practice since August, 1996, also lecturing at a local university in the OT and psychology departments; and providing clinical supervision to final-year OT students.

    Morag has been an outspoken advocate for "real-world" rather than text-book-based services; and has a repertoire of fascinating anecdotes about crisis interventions she has provided for her clients. Thanks to the Internet, Morag is "instantly" available to compare notes via email; and she has "arrived" on the OT Listserve with some thought-provoking comments and questions. Any of you who have email, give Morag an e-holler. The rest of us will have to hope to meet her at a conference someday!

    Membership List

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    OTCM Newsletter #1
    April, 1997
    Newsletter written and designed by A. Hafez OTR, CDMS, CCM
    Copyright 1997 Vital Link Consulting

     


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