Michelle L. Graham

West Valley College

Responsibilities include:

• Creating forms and files for department
• Handling all issues with employees regarding department
• Relaying phone messages and contacting co-workers through 2-channel radios
• Scheduling appointments and other meetings for director of department
• Handling employee hiring/termination paperwork
• Creating radio plans, floor plans, and parking plans for corporation
• Taking minutes during department meetings
• Handling correspondence and all e-mail for department
• Organizing and maintaining paper and electronic files

Responsibilities included:

• File medical records in numeric series
• Input medical information in computer
• Put together medical record files

• Problem solving
• Scheduling appointments for exit interviews
• Providing information to callers
• Organizing and maintaining paper files
• Assisting Manager with projects
• Formatting letters, Personal Action Notices, and other business forms
• Preparing exit packets for employees
• Producing correspondence for myself and others
• Coordinating travel arrangements
• Interviewing employees before exiting

Shelter Advocate (Relief/Weekend worker for Battered Woman’s Shelter)

• 60 hr training on legal aspect of Domestic Violence and other violence
• Managing crisis intervention lines
• Screening women at police station before returning to shelter
• Formatting business forms
• Attending to demands of clients
• Assigning house chores to clients
• Evaluating behavior of clients
• Developing future goals with clients

Responsibilities included:

• Training on Domestic Violence and aspects of Domestic Violence
• Delivering presentations to groups about Domestic Violence
• Developing ways to prevent Domestic Violence and ways to educate Community on DV
• Presenting Domestic Violence Proclamations to Mayor of Salinas, Morgan Hill City Council, and San Jose City Council
• Arranging events within schools and churches to promote non-violence
• Participating in various Domestic Violence Conferences

Skills

• Effective communication skills
• Flexible and Versatile
• Bilingual (spanish/english)
• Experienced in Microsoft Word and Excel