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RESUME OF: Diana Hansen 22 Lantern Lane, Turnersville, NJ 08012 Voice 856-582-3862, E-mail clumsymumsy@comcast.com

My objective is to obtain a senior level executive assistant, meeting planner or office manager position that would enable me to apply my administrative; office and facilities management; meeting planning; editorial and creative experience in an environment that allows me to work independently as well as in a team atmosphere. Qualifications Solid managerial, supervisory and administrative experience Strong organizational and analytical skills, with acute attention to detail Dedication and drive as a loyal, hard-working individual Strong negotiation skills, particularly with hotels, caterers, and vendors Superlative written communication skills -- practical, critical and resourceful Creative, diligent, versatile -- project-oriented, committed to quality Capable of working autonomously or in conjunction with team members Ability to manage multiple tasks in a pressured environment Exceptional ability to quickly master new software Consistently recognized by senior management and staff for superior talents in trouble shooting and problem solving, creativity and software knowledge. Employment Experience UTRS, Inc - Flight Operational Quality Assurance Division DemoProj Administrator (12/02-Present) Responsible for all aspects of the project’s administrative and operational functions Accountable for the maintenance of the confidential FOQA DemoProj and AQP internal and external database Establish, assist with and determine methods for FOQA-in-a-Box international sales and marketing campaign Compose, edit, and distribute all corporate reports, memorandums, letters, presentations, graphics, and commercial and internal communications materials Assist with budget planning and purchase order processes Inventory and file management Maintain appointment schedules of business meetings, board meetings, conferences, travel agendas and social affairs Oversee all office management responsibilities Extensive onsite and off-site meeting planning for a highly confidential government project, including facilitation of meetings on a quarterly basis Entrusted to process confidential employee records such as salaries, consultant contracts, legal documents and performance appraisals The American Law Institute Executive Assistant/Meeting Planner (09/00-12/02) · Coordinate all national and international meetings,  including all logistical aspects · Establish & maintain relationships with internal associates and external clients/vendors, planning contact, hotel CS staff, and various vendors. · Develop planning calendar for each meeting, create timelines and track deadlines. · Responsible for meeting budget & overall fiscal monitoring. · Research offsite venues/entertainment; facilitate selection process and contracts; coordinate all event logistics including F&B, transportation and/or entertainment. · Gather, post & maintain information on company intranet; set-up, monitor and analyze registration. · Coordinate creation of invitations, planning contact; responsible for accuracy and maintenance of list. · Manage all aspects of negotiated hotel contract: coordinate F&B, A/V, meeting space & sleeping rooms. · Onsite supervision of all meeting logistics with hotel: F&B, A/V, meeting space & sleeping rooms. · Supervision of all meeting logistics with associates and/or clients/vendors: coordination of A/V session presentations, team-building events, extra-curricular activities, transportation, evaluations. · Responsible for maintenance and staffing of registration desk and office. · Review all invoices from hotel/vendors to ensure accuracy; complete allocation. · Complete post-evaluation process of meeting, gather data/statistics for next year, archive information appropriately and complete review. · Develop systems and procedures for staff concerning meetings and travel standards · General executive office administrative duties including budget preparation, and administrative staff management GE Mortgage Executive Administration/Communications Coordinator (10/89-09/00) Compiled, edited, and designed all corporate and senior level reports, memorandums, letters, presentations, graphics, and communications materials Assisted with budget planning in compliance with corporate financial and budgetary standards Inventory and file management, office equipment procurement and supply management Maintained appointment schedules of business meetings, board meetings, conferences, travel agendas and social affairs Managed corporate administrative staff Extensive onsite and off-site event planning (departmental and corporate) Editorial assistant of corporate newsletter-SynerGE Content coordinator for corporate intranet Entrusted to process confidential employee records such as salaries, training results, vacation/absenteeism reports and performance appraisals Interacted with a wide variety of personalities, including senior management level, while scheduling meetings/appointments and making travel arrangements for executives Previous Employment Experience ITT Financial Services, Cherry Hill, NJ (12/87-10/89) – Office Manager Society for Savings, Cherry Hill, NJ (12/86-12/87) - Executive Assistant Murray Financial Associates, Voorhees, NJ (6/83-12/86) - Administrative Assistant Other Skills In addition to my extensive administrative experience, I am a highly organized individual with expertise in many computer applications such as Microsoft Word, PowerPoint, Excel, Project, Publisher, FrontPage, Image Composer; Quark Express; Adobe PageMaker, PhotoShop, Illustrator, Aftereffects, Premiere Acrobat; Corel Draw, Corel Dream 3D, Corel Photo Paint; Macromedia Authorware and Director; and other various illustration, page layout and word processing applications. I have excellent writing and proofreading skills and served as the corporate chairperson for the Parkside Elementary School Partnership Program/Camden County Business Education Collaborative. I have firsthand experience in budget planning and maintenance, as well as multi-tasking and project planning. I am General Electric Six Sigma Quality trained and green belt certified. I am also proficient in all phases of the Internet including the design, programming, navigation, and implementation of WebPages utilizing HTML and FrontPage. I have a thorough knowledge of desktop production and publications using Quark Express, PageMaker and all graphics software. I have a comprehensive understanding of design and production (internal and external/pre-press and postproduction) of all publications and Internet WebPages. I have extensive knowledge of all aspects of meeting planning, including site evaluations, contract negotiations, and menu selections, outside activities, insurance requirements and on-site management. Education Pennsylvania State University, Independent Study - Communications and Graphic Design Camden County College, Blackwood, NJ - Communications Affiliations Member, National Association of Executive Secretaries and Administrative Assistants Member, International Association of Administrative Professionals Certified Professional Secretary (IAAP) - May 2001 Member, GE Elfun Society Member, New Jersey Public Notary References are available upon request