Objective

To work for a company in a position which makes use of and challenges my present knowledge.

Hardware

PC; hard drives, memory, cable modems, network interface cards, sound cards

Operating Systems

Win95, Win98, WinNT 4.0, Win 3.1x, Novell 4.11, MacIntosh, AS/400 and DOS

Software

Microsoft Internet Mail, Pegasus Mail, Eudora Mail, ExpressIT!, Netscape 3.0 - 4.0, Netscape Mail, Netscape Composer, Microsoft Internet Explorer 2.0 - 4.0, Microsoft Outlook, Microsoft Outlook Express, Microsoft FrontPage, Microsoft Office Suites, Quicken, NT Mail, Telnet and Powerterm.

Work Experience
                              August 24, 1998 - Present Local Area Hospital                   Syracuse, NY

                                            Systems Analyst

  • Assumes responsibility for analyzing hospital information systems and supporting the information needs of users in the areas of, vendors relations, installation support, project management, training, reporting, data integrity, problem resolution, and end-user support.
  • Provides support to current hospital applications and assists with the implementation of new systems.
  • Accountable for the design, creation and implementation of several computer classes.
  • Generate manuals for the various classes.
  • Responsible for teaching WIN95, Networking, E-mail and PC Literacy classes.
  • Accountable for the maintenance of the Hospital Intranet and Internet web pages.
  • Network Administrative Responsibilities

 

May 26, 1997 - August 21, 1998 Internet Service Provider      Auburn, NY

Systems Administrator

  • Responsible for training the help desk support staff.
  • Second level technical support.
  • Configuration and maintenance of office computers and NT server.
  • The NT server serviced 600+ dial-up customers.
  • Configuration of software on customer computers over the phone and in homes.
  • Installation of Network Interface Cards and cable modems in customer homes.
  • Configuration of computers for cable modem use.
  • Close consultation with System Engineer concerning LAN management and maintenance.
  • Accountable for the company web pages, including design and maintenance.
  • Training of the office staff on the Microsoft Office Suite.
  • Design, creation, implementation of the customer database using Access.

 

Education 1995 - 1997 Cayuga Community College

AAS Computer Information Systems
graduate May 1997 cum Laude.

  • GPA: 3.273
  • Dean's List Fall '96 semester
  • Honor Roll Spring '96 semester
  • Honor Roll Fall '95 semester
  • Honor Roll Spring '95 semester

August 1997 Alexander Hamilton Institute Inc. Rochester, NY
Installing & Managing NT Server, Certificate

January 1999 Ikon Office Solutions Syracuse, NY
FrontPage98, Certificate

January 1999 Ikon Office Solutions Syracuse, NY
Networking Fundaments, Certificate

March 1999
Novell 520 IntranetWareNetWare 4.11 Administration, Novell Certified

Extracurricular Activities
                                              - My daughter's ice skating career
                                              - Camping
                                              - Web page design


Community Activities

1997 - Present Girl Scouts of the USA
                                    Brownie Troop leader
                                    Brownie Leader Consultant
                                    Service Unit Committee Member
                                    Special Events Coordinator
                                    Encampment Co-Director

                        1997   Volunteer Fire Department Member
                           

 

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