Franklin Garcia 217 University Boulevard, West Silver Spring, MD 20901 (301) 593-6924 fg6414a@hotmail.com OBJECTIVE A challenging position in the Information Technology arena COMPUTER SKILLS Programming Languages: HTML, Java, Visual Basic, Turbo Pascal, FORTRAN, Basic, Operating System: Windows, DOS, Unix Statistical: SAS and Gauss. Word Processors: MS Word, WordPerfect, Professional Write, MS Works and other integrated packages. Financial Packages: Lotus 1-2-3, Excel, Quatro Pro., Quickbooks, Quicken, MYOB, ACCESS Graphical Packages: Adobe Photoshop, Corel Draw!, PowerPoint, Harvard Graphics Additional: Knowledge of Internet tools (FTP, Telnet, TCP/IP, Dial-up Adapter). SUMMARY OF QUALIFICATIONS * More than 7 years of progressive experience in computer software/hardware * Very experienced with DOS, Windows, Unix under PC/Network environment * Bilingual: English & Spanish * Adapt easily to new concepts and responsibilities * Self-motivated; able to set effective priorities and implement decisions to meet operational deadlines * Developed interpersonal and communication skills, having dealt with a diversity of clients and staff members EDUCATION Master of Arts, Financial Economics, May 1996, American University, Washington, DC Bachelor of Science, Finance, February 1992, George Washington University, Washington, DC PROFESSIONAL EXPERIENCE 5/98 - present COLOMBO SAVINGS BANK, Bethesda, MD Loan Administration, table-fund loans to investors, incharge of general portfolio maintenance/management for loans not sold on secondary market. 5/98 - present COMPUTER CITY, Rockville, MD Instructor, teach computer applications to groups and individual(s). 8/96 - 4/98 Business Owner/ Independent Computer Consultant, Washington DC, and Dominican Republic. Operated a computer service business providing PC rental, Internet page design, imaging, graphics design, and information technology consulting. Advised organizations on the procurement of computer equipment (hardware and software). Taught courses on PC usage and software applications (Windows 95, MS office, HTML). Installed hardware/software. Phone consulting for troubleshoot/PC repair. 2/92 - 8/96 WORLD BANK/IMF CREDIT UNION, Washington, DC Loan Processor. Set up and maintained customer legal and credit files. Prepared loan documents and set up loan profile in computerized system. Reviewed loan documents. Remitted payments to respective institutions. Was responsible for general portfolio and file management. Summer 1991 LOYOLA FEDERAL S & L ASSOCIATION, Bethesda, MD Account Representative. Serviced depositors with accounts in excess of $100,000; reconciled accounts. Handled bookkeeping, customer relations, and check verification. Supervised more than 1,000 accounts in the areas of annuities settlement, investment and customer inquiries. Reported recommendations to upper management. 1/88 - 9/90 SIGNET BANK, White Oak, MD Bank Teller. Responsible for the processing of various account transactions, reconciliation, and deposit daily funds. Consulted with customers regarding bank products; provided account status data. Executed signature functions and provide input for system enhancement. 9/86 - 12/87 NATIONAL INSTITUTES OF HEALTH, Bethesda, MD Clerk/Typist. Compiled daily reports and prepared documents using WordPerfect. Logged, filed, and retrieved statistical reports. Served as department receptionist: Answered and directed incoming phone calls/messages. Ordered office supplies for department. RELEVANT WORK EXPERIENCE 1/96 - 5/96 EMBASSY OF THE DOMINICAN REPUBLIC, Washington, DC Consultant. Assisted in the implementation of the computer communication network for the embassy. Served as advisor to the staff on computer software and hardware procurements and installations. Conducted seminars teaching the staff how to use the Internet. Created the embassy's Web site on the Internet. REFERENCES Available upon request