Resume

EDUCATION

University of Maryland, University College
Bachelor of Arts, near completion
Major: Communications -- Journalism track
Expected graduation date: 2006

WORK EXPERIENCE

1999-Present
Customer Service Clerk
Demoulas Supermarket, Ashland, MA
TASKS:
Helping customers with questions and concerns, doing returns, answering phone calls, making announcement pages, counting cashier's drawers and money pickups, and selling certain items.
SKILLS:
Customer service skills: problem solving, interpersonal communication
Other skills: multi-tasking, organizational skills

2000-2002
Archival Processor
The First Church of Christ, Scientist, Boston, MA
SKILLS:
Processing, restoring, and cataloging records for long-term/permanent archiving, working with confidential records, entering data into iRIMS

TECHNICAL SKILLS

• Microsoft Word, Excel, PowerPoint and Access

• Adobe Photoshop

• iRIMS

• HTML

OTHER SKILLS
Can read, write and speak Spanish