| TAD MICHAEL GREEN Seattle, Wa TadGreen2000@yahoo.com OBJECTIVE To secure a permanent Project Management position using diverse skills and experience accumulated over 7 years. QUALIFICATIONS o 7+ years IT experience encompassing customer service, technical support, network administration, and project management. o Proven record of increased network efficiency, increased user knowledge of standardized applications and procedures, reduced support calls. o Detail oriented; excellent written and oral communication; equally proficient leading, working as a team or independently. o Specializing in Leadership, Project Management and Training. o Dedicated to excellence in service to the company, as well as the project and co-workers. SKILLS Hardware: Dell PC and Laptop, Compaq Desktop, Toshiba Laptops, Gateway, Acer, HP PC and Printers, I-Mac, Mac G3-G4, Audio/Visual equipment Software: Mac OS 9, DOS, Win 3.1, Win 95, Win 98, Win2k, WinNT, MS Office Suite 95-2000, Exchange Server 5.5, IIS, Visual Basic, Visual Basic for Applications, DUN, RAS, TCP/IP, IPX/SPX, NetBEUI, Novell, Lotus Notes, Netscape Mail (client), PCAnywhere, Norton Ghost, Norton Anti-virus, MSPaint, PSP, Photoshop Project Management: Shareware Administrator, Exchange Administration, EDSI Project Manager ACCOMPLISHMENTS o Led Remote Access and Dial-Up Networking training sessions, implemented “TadGrams”, developed automated email services. o Automated email services within exchange environment increased user knowledge and proficiency, reducing support calls by 23%. o Leader of 3 teams to date ranging from online forum support, Exchange Administration, and Desktop Standardization. o Microsoft Exchange Server 5.5 Concepts and Administration, Microsoft Exchange Server 5.5 Design and Implementation, Designed automated mailbox migration and automated subscription to Global Address Distribution List PROFESSIONAL EXPERIENCE EDSI Project Manager Northern Life, Seattle, Wa 10/1/2000 - 12/19/2000 Helpdesk Technician WRQ, Inc., Seattle, Wa 2/10/2000 – 8/29/2000 Desktop Analyst Swedish Hospital, Seattle, Wa 9/3/1999 – 12/30/1999 Exchange Administrator Shurgard Storage, Seattle, Wa 12/1997 – 7/1999 SWREG Forum Administrator CompuServe, Columbus, Oh 3/1994 – 9/1997 REFERENCES - Available upon request |