Carole Felmy - Resume

(Click here to get my resume in PDF format)
(Cliquez ici pour obtenir mon CV en Francais)

IT Engineer
& Free-lance French/English translator

Engineer in computer science and multimedia communication, I have experience in major Internet content management and e-commerce software companies providing technical support and professional services on site.
Fluent in French and English, creative, dynamic and hard working, I also have a strong sense of customer service and the ability to adapt to any kind of technical and human environment.

EXPERIENCE

4/2001 - 4/2002

RATIONAL Software (IBM)

Schiphol Rijk, NL

Technical support engineer

- Technical Support on Rational Software Content Studio (integration between Rational Suite and Vignette Content Management products), ClearQuest and ClearCase.
- Technical notes writing
- Pre Release testing
- Team internal website creation and maintenance

12/1998 - 3/2001

OPENMARKET (Divine)

Burlington , MA – USA and
Hoofddorp, NETHERLANDS

Technical support engineer

- Technical support for North American and international customers (mail, phone and onsite) and for internal customers (consulting department).
- Creation and maintenance of internal homepage used by technical support staff for searching documentation and tips in wide range of products
- Professional services provided on site (Italy, Germany, Australia and South Africa): installation, troubleshooting, system administration assistance

10/1997 - 11/1998

LOGICA

Paris, FRANCE

Multimedia Engineer

Contractor at FRANCE TELECOM: Research and Development on e-commerce project (see http://www.telecommerce.fr)/

- E Commerce platforms implementation and administration on Solaris,
- Installation and administration of Web servers
- Feasibility studies and development in C for Telecommerce information system.

9/1996 - 6/1997

SELENIUM

Montreal, QC - CANADA

(internship)

Development (Visual C++) on a Netscape plug-in solution to implement secure electronic payment on Internet via smart cards
-> Web sites conception and development.

5/1996 - 6/1996

DECATHLON

Lille, FRANCE

Web developper

- Web site design.
- Photo rendering for electronic catalog.

11/1995 - 4/1996

LACIME

Montreal, QC - CANADA

(internship)

Unix administrator assistant
- User account configuration on Sun workstations LAN.
- Shell programming.

2/1995 - 4/1995

COOP ETS

Montreal, QC - CANADA

(internship)

Marketing
- Advertising : graphic design, information, quiz contest
- Web design

10/1994 - 12/1994

METEO FRANCE

Villeneuve d'Ascq, FRANCE

(internship)

Networking - " Data transmission and processing " Division
- Hardware audit
- LAN and WAN modeling

2/1994 - 3/1994

DEUTSCHE TELEKOM

Rottweil, GERMANY

(internship)

Programming
-> Development of several utilities in Turbo Pascal
-> Development of an internal e-mail application.

EDUCATION

7/1997

ENIC Telecom Lille I

Villeneuve d'Ascq, FRANCE

(Ecole Nouvelle d'Ingenieurs en Communication)
Master's Degree

MSc Computer Science
Multimedia engineering.

6/1992

Baccalaureat C

Lens, FRANCE

High School or equivalent

Baccalauréat C (mathematics and physical sciences) with high honors

TRAININGS

Sun
- SL-275: Java Programming Language

OpenMarket
- Transact 3 Administration
- Transact 4 Administration
- Content Server
- Content Center - Template development

MindLeaders
- Java 1.2: Writing Java Programs
- Java 1.2: Java Programming Basics
- Java 1.2: Using Objects and Arrays

- Oracle 8: Installing Oracle
- Oracle 8: Database Management

- XML: Viewing and Understanding XML
- XML: Creating a Basic Document
- XML: Building DTDs & Checking Documents
- XML: Entities
- XML: The Document Object Model

Rational Software University
- ClearCase Administration
- ClearQuest Administration

SKILLS	Skill Name	Skill Level	Experience
	Unix: Solaris	Advanced	4 years
	Windows NT / 2000 / XP	Advanced	4 years
	Object Oriented languages: Java, C++	Intermediate	-
	Databases: Oracle, MS SQL Server, Access, SQL Anywhere	Advanced	2 years
	Web Servers: iPlanet ES, IIS	Advanced	3 years
	Web design : HTML, CSS, Dreamweaver	Advanced	3 year
	XML	Advanced	1 year
	ASP	Advanced	1 year
	JSP	Intermediate	1 year
	Ecommerce platform: OpenMarket Transact	Advanced	3 years
	Internet Content Management softwares: OpenMarket Content Server / Content Center, Vignette, Rational Content Studio	Advanced	2 years
	Application Servers: iPlanet, WebLogic, Tomcat	Advanced	1 year
	Search Engines: Verity, AltaVista, MSIndex Server	Advanced	1 year
	Graphic Softwares: PhotoShop, PaintShopPro	Advanced	2 years

ADDITIONAL INFORMATION

Languages:
- Bilingual English / French.
- Basics in Spanish, German and Dutch

Hobbies:
- Yoga
- Travelling
- Paintings (Oil, pastel, water color) and illustration (children books) - see http://www.geocities.com/carofelmy/paintings
- Photography - see http://www.geocities.com/carofelmy/photos.html

EXPERIENCE	4/2001 - 4/2002	RATIONAL Software (IBM)	Schiphol Rijk, NL
	Technical support engineer
	- Technical Support on Rational Software Content Studio (integration between Rational Suite and Vignette Content Management products), ClearQuest and ClearCase. - Technical notes writing - Pre Release testing - Team internal website creation and maintenance

12/1998 - 3/2001	OPENMARKET (Divine)	Burlington , MA – USA and Hoofddorp, NETHERLANDS
Technical support engineer
- Technical support for North American and international customers (mail, phone and onsite) and for internal customers (consulting department). - Creation and maintenance of internal homepage used by technical support staff for searching documentation and tips in wide range of products - Professional services provided on site (Italy, Germany, Australia and South Africa): installation, troubleshooting, system administration assistance

10/1997 - 11/1998	LOGICA	Paris, FRANCE
Multimedia Engineer
Contractor at FRANCE TELECOM: Research and Development on e-commerce project (see http://www.telecommerce.fr)/ - E Commerce platforms implementation and administration on Solaris, - Installation and administration of Web servers - Feasibility studies and development in C for Telecommerce information system.

9/1996 - 6/1997	SELENIUM	Montreal, QC - CANADA
(internship)
Development (Visual C++) on a Netscape plug-in solution to implement secure electronic payment on Internet via smart cards -> Web sites conception and development.

5/1996 - 6/1996	DECATHLON	Lille, FRANCE
Web developper
- Web site design. - Photo rendering for electronic catalog.

11/1995 - 4/1996	LACIME	Montreal, QC - CANADA
(internship)
Unix administrator assistant - User account configuration on Sun workstations LAN. - Shell programming.

2/1995 - 4/1995	COOP ETS	Montreal, QC - CANADA
(internship)
Marketing - Advertising : graphic design, information, quiz contest - Web design

10/1994 - 12/1994	METEO FRANCE	Villeneuve d'Ascq, FRANCE
(internship)
Networking - " Data transmission and processing " Division - Hardware audit - LAN and WAN modeling

2/1994 - 3/1994	DEUTSCHE TELEKOM	Rottweil, GERMANY
(internship)
Programming -> Development of several utilities in Turbo Pascal -> Development of an internal e-mail application.

EDUCATION	7/1997	ENIC Telecom Lille I	Villeneuve d'Ascq, FRANCE
	(Ecole Nouvelle d'Ingenieurs en Communication) Master's Degree
	MSc Computer Science Multimedia engineering.

6/1992	Baccalaureat C	Lens, FRANCE
High School or equivalent
Baccalauréat C (mathematics and physical sciences) with high honors

Skill Level

Experience