United Utilities plc,Liverpool,UK
Vertex is a part of United Utilities plc , a FTSE 100 public company. Vertex is an international business process outsourcer with particular expertise in customer management. They develop and implement a range of outsourcing solutions for many leading organisations in the commercial, financial services, utility and public sectors. Currently working as Part-time Customer Service Advisor with Vertex. Worked as MIS Analyst until May 2004 on a change management program. Developed various Intra-day,Weekly,monthly reports for Higher Management. Worked on Lucent Resource Management Software. (Details shall be provided on request.)A.M.Willis Engineers and Assessors.
Worked as an Independent contractor for the above mentioned company in developing a Claims Management suite .This package has been developed for the Engineers and Assessors to handle Customer, Accident claims management. User-friendly design packaging individual modules for Repairers, Vehicles with different makes & models. Automated all the deskwork including calculation of Estimate, salvage values. Package also provisioned the Auto generation of reports basing on the decision made, values entered by the Engineer. (Details shall be provided on request.)