Physical drive self-test problem codes

A problem code returned from a physical drive self-test operation does not necessarily mean the drive must be replaced.

Problem code 1 indicates that the self-test operation was stopped by the user. This problem code does not indicate a drive failure condition.

Problem codes 2 and 3 indicate that the self-test operation was prematurely halted without user intervention. These problem codes do not indicate a drive failure condition. Restart the self-test operation and allow it to run to completion.

Problem codes 4, 5, 6, and 7 indicate that some segment of the self-test operation failed. If the physical drive is part of a RAID array, try the following:

  1. Synchronize all logical drives in the array having RAID levels other than 0 or 00.
  2. Repeat the physical drive self-test operation.
  3. If the problem code persists, replace the drive.