Unable to communicate with the ServeRAID
Manager agent on [remote system ID].
Explanation: The
local ServeRAID Manager has lost communication with the ServeRAID Manager on
the remote system.
Action:
If the ServeRAID Manager is running
in network mode, use the following actions:
- Verify the ServeRAID Manager is
running on the remote system.
- Verify the port number specified
for the remote system in the Add remote system window matches the value
on the remote system. You can verify the port number on the remote system
by going to the ServeRAID Manager running on that system and doing the following:
- Click File --> User
preferences.
- Click Remote access settings.
- Verify the value for the port
number.
- Verify the following:
- The remote system is on.
- Both the local and remote
systems are connected to the network.
- TCP/IP networking support
is configured on both the local and remote systems.
- The network is functioning.
If the ServeRAID Manager is running
as a plug-in to another program, use the following actions:
- If the connection fails, but has
worked before, re-initiate the ServeRAID Manager task by closing the current
ServeRAID Manager window and then dragging the RAID task icon onto the appropriate
system.
- If the connection fails and has
not worked before, verify the following:
- The remote system is on.
- The program using the ServeRAID
Manager agent as a plug-in is installed
on the remote system.
- Both the local and remote
systems are connected to the network.
- TCP/IP networking support
is configured on both the local and remote systems.
- The network is functioning.
Notes: |
- If you install a
program that uses the ServeRAID Manager, the ServeRAID Manager
agent is installed also. The ServeRAID Manager agent is started
automatically by the program using it.
- When using the ServeRAID
Manager agent as a plug-in
to another program,
the ServeRAID Manager does not recognize port numbers.
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