Could not restore the configuration to the factory default settings on controller [number].

Explanation: You might receive this message if your configuration contains a large number of drives (that is, 10 or more) or a hardware error occurs.

Action:

If your configuration contains a large number of drives:

  1. Verify that you have deleted all the logical drives.
  2. If all the logical drives are deleted, ignore this error. If all the logical drives are not deleted, follow the actions listed below.

If your configuration does not contain a large number of drives:

  1. Verify that the controller, cables, and hard disk drives are installed properly.
  2. Retry the command.
  3. If the command still fails, restart the server and retry the command.